Course Overview

In this course, candidates will delve into the intricacies of labor management and technological integration within the seniors housing industry.

Through a combination of online videos, modules, and blended learning activities, candidates will gain a comprehensive understanding of key attributes, challenges, and strategies pertaining to labor optimization and technological advancement in seniors housing operations.

All content is delivered in an online, asynchronous format.

Learning Objectives

  • Understand the key attributes and functionality of the labor model in seniors housing.
  • Discuss the issues associated with understanding labor performance.
  • Describe the current labor challenges facing the seniors housing industry.
  • Describe the role of technology in seniors housing operations, including current limits and issues.
  • Analyze current strategies for generating a more efficient and effective workforce in seniors housing.

Course Topics

  • Topic 1: Exploring Labor Dynamics from the Perspective of a Community’s Executive Director
  • Topic 2: Building a Staffing Model Proforma
  • Topic 3: Supply and Demand Dynamic of Seniors Housing Labor
  • Topic 4: Current Labor Challenges Facing the Senior Housing Industry
  • Topic 5: Role of Technology in Seniors Housing Operations, including Current Limits and Issues
  • Topic 6: Strategies for Generating a More Efficient and Effective Workforce in Senior Housing

Instructors

Travis Wiebe Travis Wiebe, Lead Instructor
Senior Vice President, Asset Management, AEW

Eric Hostetter
Regional Director of Operations, Oxford Health Group

Omar Zahraoui
Senior Principal, NIC

Rick Brace
Director, AEW

Jennifer McGurty
Head of Senior Housing Asset Management / Director, AEW

Jason Childers
Chief Operating Officer, Merrill Gardens

Jessie Lucci
Founder, AllieHealth

Paul Mullin
Co-Founder and Principal, Flatiron Development Group

This course is part of the CSHIP LEVEL II – Intermediate Underwriting for Senior Housing & Care Properties program. This course is also available to be taken individually a la carte.