NIC Online Store Purchase Policy

NIC Online Store Purchase Policy

The following provides information pertaining to the NIC online store purchase process. By completing your online purchase you agree to the below terms of this policy.

Refund Policy

All purchases made through the NIC online store including publications, subscriptions, reports and custom data purchases are final and non-refundable, except where prohibited by law. For billing inquiries, please contact us at nicstore@nic.org or 410-267-0504 for a resolution. We are available Monday – Friday from 8:30 a.m. – 5:00 p.m. ET to assist you.

Payment Methods

The methods of payment currently accepted through the NIC online store are Visa, MasterCard, American Express and Discover.

State Taxes

Maryland residents will be charged 6% sales tax on all purchases made through the NIC online store.

Research Publication Shipping Rates & Times

Shipping dates and charges are determined based on the shipping method you choose during the online check-out process. Our current shipping rates (per item) are:

  • USPS Priority Mail: $6.45 for the first item and $3.00 for each additional item
  • FedEx 2 Day Service: $18.00 per item
  • FedEx Overnight Service: $30.00 per item
  • FedEx First Overnight Service: $55.00 per item
  • FedEx Saturday Delivery: $50.00 per item
  • USPS International Delivery: $23.50 for the first item and $10.00 for each additional item

Orders placed after 2:00 p.m. (Eastern Time) for print-edition research publications will be shipped the following business day.

PDF report orders will be delivered electronically to the email address provided during the online check-out process.

Privacy

Financial information that is collected is used only to check your qualifications and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card parties to process your transactions.

Federal Identification Number

The National Investment Center for Seniors Housing and Care is a 501(c)3 organization. NIC’s Federal ID number is 52-1802714.