United Church Homes: Middle Market Case Study – Follow Up

This NIC case study offers further insights on United Church Homes' success in developing and operating middle market housing options for older adults.

August 18, 2025

Middle Market  • Case Study

United Church Homes’ Use of Service Coordinator Cuts Move-Out Rate in Half

Learn United Church Homes’ approach to senior living for middle income older adults, including their strategies for: 

  • Understanding the Consumer 
  • Scrutinizing Expense Items and Unbundling Services 
  • Maintaining an Efficient Workforce and Utilizing Volunteers
  • Utilizing Partnerships for Low-Cost Support Services
  • Keeping Acquisition and Development Costs and Related Debt Low
United Church Case Study Summer 2025