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Innovations That Work – NIC Conference to Present Lightning Talks

At the upcoming 2018 NIC Fall Conference, the “Innovations That Work” session will share ideas on innovative technologies and tools that are changing the way operators and investors care for residents. Rapid-fire, seven-minute presentations on five key topics and moderated by Arnold Whitman, Founder and Chairman of Formation Capital, LLC, will address real-world examples of innovative solutions to some of the most pressing challenges in the industry today. Topics include how to:

  • reduce staff turnover
  • decrease re-hospitalization rates
  • use artificial intelligence to help memory care patients
  • apply predictive analytics to achieve 5-star rating and advance patient care
  • implement cloud-based software to improve quality at the end of life

Further descriptions are below:

Jayne Keller, vice president of operations at Capella Living Solutions, will share ideas to reduce staff turnover that include how to use innovative thinking to develop a sense of community between staff and residents. Keller will tell us how high staff turnover impacts residents and will explain how the implementation of new perspectives has helped to decrease staff turnover at her properties.

Tim Reilly, vice president of human resources at Benchmark Senior Living, will also address how to reduce turnover rates in his lightning round talk. Reilly will share newly collected data from an analytics software package that can help predict the tenure of job applicants as Benchmark works to attract and retain staff.

Allen Pindell, senior vice president of information services and analytics at Lexington Health Network, uses telehealth solutions for after-hours management of unnecessary hospital readmissions. Pindell will share the win-win approach this innovation has had on patient experience, relationships with hospitals, physicians, and, most importantly, the bottom line.

Paul Liistro, managing partner with Arbors of Hop Brook, has also implemented artificial intelligence and predictive analytics to achieve 5-star ratings and improve patient care.

Alan Fox, executive director of WindChime of Marin, will share how memory care patients are most likely to suffer from falls and have a high rate of hospital admissions. Advanced artificial intelligence has allowed staff at WindChime to monitor resident falls and alert staff to assist in making quicker decisions on how to best care for memory care residents.

And finally, Phil Fogg, CEO of Marquis Company, will share cutting-edge, cloud-based software solutions used to help improve the quality of life at the end of life for patients and family alike.  Fogg will share how this software can help by providing regular patient updates and tutorials for difficult conversations.

If you will be attending the conference, we invite you to participate in this innovative and thought-provoking session on Friday, October 18, from 9:45 AM to 10:45 AM. Join us and learn how your peers are tackling everyday issues by incorporating innovative technology.

To learn more, please visit the NIC Fall Conference website.


About the Author

Jessica Pearce

Jessica Pearce is the Program and Professional Development Manager at the National Investment Center for Seniors Housing & Care (NIC). Jessica brings over 15 years of experience in developing and implementing education and programming for a myriad of professional organizations. Prior to joining the staff at NIC, Ms. Pearce worked with philanthropist, architects, public housing and neuroscientists to develop their professional development goals and objectives.
Ms. Pearce is a member of the Association for Talent Development (ATD) and she is a graduate of Trinity Washington University where she received her (B.A) and (M.S.A) in Organizational Management.
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