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Program
Tuesday Early Afternoon Breakout Sessions • 2:00 – 3:00 p.m.
Download
a PDF of the 2011 NIC Regional Symposium Preliminary Program.
Behind the Numbers: How CEOs Measure Value
Combining great services with real-time operating metrics is a game-changing offensive strategy for business success.
Examples:
- Receiving real-time data on admissions and discharges can help determine staffing levels, supply inventory, and dietary
orders.
- Tracking the number of inquiries and referrals to admissions can indicate when more—or less—marketing is required. Comparing
costs on a per-resident-day basis across several properties can help provide benchmarking data for the organization.
- Timely analysis of labor-hours and scheduling, including vacations, can reduce overtime and help control
labor costs.
- Use of real-time workers compensation claims detail can help improve adherence to policies and procedures, reveal issues
to be corrected, and identify best practices for minimizing this expense.
Harnessing operating data is a powerful management tactic for maintaining ball control rather than being reactive when facing
changes in your business. You’ll hear from two industry veterans who will share how they use data to help them manage their
businesses and produce bottom-line results.
Moderator: Peter J. Kane, Managing Director, The PrivateBank
Panelists:
- Randy Bufford, President & CEO, Trilogy Health Services, LLC
- Thomas V. Croal, Chief Financial Officer, Silverado Senior Living, Inc.
The Lending Environment Has Changed: Has Your Loan Package?
When the game changes, you need to adapt quickly to put together an effective play. Huddle with a team of three offensive
coordinators, experienced lenders representing construction lending, bridge financing, and permanent debt. They’ll share
the metrics they use to analyze loan requests and explain the “whats” and “whys” behind their data requirements. Each will
recommend the best way for you to present information to ensure a lender is listening. How are lenders analyzing deals,
identifying risks and mitigants, and underwriting transactions? Get answers and deeper insight. You’ll return to the playing
field better informed of how the capital markets and banking regulations have changed recently, and what’s now required
for your next presentation to the Investment Committee.
Moderator: Cathy Voreyer, Managing Director, Wells Fargo
Panelists:
- Kathryn Burton Gray, Managing Director, CIT Healthcare
- Christopher Urban, Director, Ambrose Capital Group, Inc.
- Mark Vitner, Managing Director, Senior Economist, Wells Fargo Securities
Playing Defense: The Recap Play
Huddle with two seniors housing companies who faced maturities in their capital structure and learn how they maneuvered
in a capital-challenged market. They will present case studies to demonstrate the five essentials they developed to employ
a strong defensive game:
- Clearly articulate the issues facing the company
- Review the options explored and why
- Describe the direction selected and why
- Discuss whether the current climate presents any other opportunities that were not available at the time they were dealing
with their maturities
- Evaluate lessons learned
What worked for these players, fresh from the playing field, can work for you, too. So bring it in, listen up, take notes,
and ask questions. This is a great opportunity to build out your playbook.
Moderator: Donald M. Ambrose, President, Ambrose Capital Group, Inc.
Panelists:
- Lonnie Gienger, CEO & Chairman, Wilkinson Corporation & Good Neighbor Care
- David Simon, Nicol Investment Company
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